Water & Sewer Division
In case of a water or sewer emergency please call 706-236-4560 24/7. Please do not send an email in the event of an emergency. You can use the myRome app available for Android or Apple devices.
- Sewer Stop Up
- Sewer Manhole Overflow
- Water Leak
- Water Main Break
- Discolored Water
- Fire Hydrant Leak
New Water and Sewer Taps
Call the Water Department Operations Center at 706-236-4560 to apply for a new connection to water and sewer systems for both residential and commercial.
Establish Service, Stop Service, or Transfer at an Existing Location
Please select and complete the appropriate forms linked below. You will be notified once the request has been processed. Service requested received before 3:00 pm will be processed the same day. Request received after 3:00 pm will be process the next working day. If you need further assistance please contact the Customer Service Department at 706-236-4440.
Leak Adjustment Requests
After leaks have been repaired please click the link below to provided adjustment request information. Once the adjustment has been made you will be notified of the adjusted amount.
We Now Offer Paperless Billing
For details, call the Customer Service Department at 706-236-4440.
Avoid Late Fees with Auto Draft
You can have your monthly bill drafted on the due date from your checking or savings account. For details, call the Customer Service Department at 706-236-4440.