Georgia law mandates that, before beginning any mechanized digging or excavation work, you must contact Georgia 811 by using eRequest online or by calling 811 or 800-282-7411 at least 48 hours but no more than 10 working days in advance to have utility lines marked. This notification system provides Georgia 811 members an opportunity to locate and identify any underground facilities they may have in an area where digging is planned.
Although it is not required by Georgia law to notify Georgia 811 if a smaller, non-mechanized digging project is planned, we encourage residents to do so to ensure their personal safety and the safety of those around them. These projects can include installing a fence, deck, swing set, mailbox, planting trees, or landscaping.
Georgia 811 is a nonprofit corporation dedicated to preventing damage to Georgia's underground utilities and promoting public safety. We function as a communication system, connecting our member utility companies with professional excavators and homeowners who are planning mechanized digging activity such as excavation, tunneling, grading, boring, and demolition.
Homeowner eRequest is an online application form for homeowners to start the locate request process. It will let you send Georgia 811 the information necessary for us to process your locate request. We will review your request, determine the Member facility owner/operators to be notified, and then get back to you with pertinent information about your request. Homeowners can access the eRequest form online.
EDEN (Excavation Digging Event Notification) is a web application that enables members and professional excavators to create, manage, respond to and edit Georgia 811 Locate Request Tickets. EDEN can be accessed online or on your mobile device via the EDEN Mobile Application (available for Android, iPhone, and iPad).